Last updated: 5 August 2026

1. Who these terms are between

These terms govern your use of www.thesnowballofgrowth.com, our free training, our paid course, our community, and the software platform we provide. Together we call these "the Services".

The Services are provided by:

Company: THE SNOWBALL OF GROWTH S.R.L.

Fiscal registration code (CUI): 53182345

European unique identifier (EUID): ROONRC.J2025100465009

Registered office: București, Sectorul 3, Aleea Eprubetei, Nr. 25C, Camera 1, Etaj 8, Ap. 64, Romania

Email: support@thesnowballofgrowth.com

By creating an account, starting the free training, or buying a subscription, you agree to these terms. If you do not agree with them, do not use the Services.

You must be at least 18 years old to use the Services.

2. What we provide

The Skills You Don't Know You Have is a free training. It comes with a free account on our software platform.

The Digital Leverage Lab is a paid course, available as an upgrade once you have completed the free training. It includes the full curriculum, access to the community, and higher limits on the software platform.

It is offered in one or more paid plans, which may differ in price, billing period and what they include. What each plan is called, what it costs and what it contains are shown on the order form at the time you buy, and that is what forms your contract with us. These terms apply to every plan, and to any further paid plan or product we introduce, unless we say otherwise at the point of sale.

The platform. The software, hosting and marketing tools inside the Services are powered by Systeme.io, for which we are an authorised reseller. You are using their infrastructure under our brand. The full position, including what to do about backups and what happens when you cancel, is in our White Label Disclosure.

We may add to, change or discontinue parts of the Services. If a change materially reduces what you are paying for, we will tell you before it takes effect and you may cancel.

3. Price, payment and cancellation

3.1 Price

The price and billing period of each plan are shown on the order form, inclusive of any applicable VAT. That is the price you pay, and it is the same in every country we sell to. Where more than one plan is offered, what separates them is described at the point of sale.

Payment is taken by Stripe. Your subscription renews automatically for the same period until you cancel. Each renewal is charged to the card you gave us, on the same day of the cycle as your first payment.

We may change the price. If we do, we will tell you at least 30 days beforehand and the new price will apply from your next billing date after that notice. Your current billing cycle is never affected.

3.2 Cancellation

You can cancel at any time, from your account, without contacting anyone and without giving a reason. Cancelling stops future payments. You keep access until the end of the period you have already paid for, and it is not extended or shortened by cancelling.

Cancelling the paid course does not affect your access to the free training or to the two documents you produced in it. Those came with your free account and they stay.

3.3 Refunds

A full 30-day money-back guarantee applies to every paid plan. Ask within 30 days of your first payment and you get back everything you have paid us, including any further payment taken during those 30 days. No questions and no conditions.

Ask by emailing support@thesnowballofgrowth.com. We refund to the original payment method, normally within 5 working days and always within 14.

After 30 days, payments already taken are not refundable, and cancelling stops the next one.

This guarantee is ours and it is more generous than the law requires. It sits on top of your statutory rights, which are set out in the next section and in our Refund and Withdrawal Policy.

3.4 Your statutory right of withdrawal

As a consumer buying at a distance in the European Union, you have 14 days to withdraw from this contract without giving a reason, counted from the day the contract is made. You keep that right in full. We do not ask you to waive it and there is no checkout box asking you to.

You will not normally need it, because the guarantee in section 3.3 is longer, unconditional, and returns everything rather than a proportion. The statutory fortnight sits inside it.

To use the statutory right, tell us within 14 days by any clear statement, or use the model form in our Refund and Withdrawal Policy. We refund within 14 days of being told. Where you have had use of the subscription during that period the law permits us to retain a proportion for the days used, although in practice we refund in full under the guarantee instead.

Monthly renewals continue the same contract rather than starting a new one, so a fresh withdrawal period does not begin each month. You can cancel at any time, from your account, and the guarantee covers the first 30 days.

4. Your account

You are responsible for keeping your login details private and for everything done through your account. Tell us straight away if you think somebody else has access to it.

One account is for one person. Do not share your login, and do not give other people access to material you have paid for.

5. Support

We provide first-line support for your account, the courses, and the platform.

How to reach us: the community support thread, or support@thesnowballofgrowth.com. When we reply: we aim to answer within two working days.

If a problem is inside the platform's core infrastructure, we will escalate it to Systeme.io on your behalf. We cannot control or promise how quickly they resolve it.

There are no live calls, coaching sessions or one-to-one consultations included in the subscription, and none are implied by anything in the Services.

6. The community, and the content you post

The community is part of what the paid subscription includes. You keep ownership of what you post there, and by posting you give us permission to display and store it as part of running the community.

You agree not to post or send: spam, unsolicited promotion or recruitment; hateful, harassing, threatening or abusive content; anything unlawful; anything that infringes someone else's intellectual property; other members' personal data; or false claims about earnings or results.

You agree not to use the software platform to send unsolicited bulk email, to host unlawful content, to distribute malware, or to breach anyone's rights. You are responsible for the lawfulness of everything you send using it, including having a proper basis to email the people on your lists.

6.1 Reporting content

If you think something in the community is unlawful or breaks these terms, tell us at support@thesnowballofgrowth.com, with a link and a short explanation. We will look at it, act where we should, and tell you what we decided. Where we remove content or restrict an account, we will tell the person affected and give our reasons, unless the law prevents us.

This address is also our point of contact for authorities and for anyone reporting content under applicable law.

6.2 Suspension

We may suspend or close an account that breaks these terms. Where the breach is serious or unlawful, we may do so immediately and without notice.

If we close your account for a breach, you are not entitled to a refund of payments already taken, except where the law says otherwise or where you are still inside the 30-day guarantee.

7. Results

The Services teach a method. They are education, not advice, and not a promise of an outcome.

We do not guarantee any particular result, including any level of income, any number of customers, or any commercial success. Nothing in the Services should be read as financial, legal, tax or investment advice, and you should take professional advice on your own situation before making decisions that depend on it.

What you get out of this depends on the work you put in and on circumstances outside our control. Our Earnings Disclaimer sets this out in full and forms part of these terms.

8. Intellectual property

What is yours. You keep every right in the content, funnels, products, offers and contact lists you create using the platform. What is ours. All course material, video, worksheets, PDFs, written lessons, community structure, branding and methodology belongs to THE SNOWBALL OF GROWTH S.R.L.

Your subscription gives you a personal, non-transferable licence to use our material for your own business while your subscription is active. You may not copy it, share it, publish it, resell it, or use it to build a competing course or training. Downloaded worksheets are yours to keep and use in your own business, and that permission does not extend to redistributing them.

9. What we are not liable for

The software platform is provided as it is and as it is available. Because the infrastructure belongs to a third party, we cannot promise it will always work.

To the maximum extent the law allows, we are not liable for:

• the platform being unavailable, temporarily or permanently

• loss of leads, emails, contacts, funnels or content stored on it, whether through failure, bug or third-party error

• lost profits, lost business or lost opportunity arising from any of the above

• anything arising from your own use of the platform to contact other people

Keep your own backups of anything you cannot afford to lose. Export your contact lists regularly.

Where we are liable, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, nothing here removes or reduces your statutory rights.

10. Law, and how to complain

These terms are governed by Romanian law and applicable European Union law. Disputes fall to the competent courts of Bucharest, Romania, without affecting any right you have as a consumer to bring proceedings in your own country.

If something goes wrong, email us first at support@thesnowballofgrowth.com. Most things get sorted that way.

If you are a consumer and we cannot resolve it, you may contact ANPC, the Romanian National Authority for Consumer Protection, at anpc.ro. Consumers in other EU countries may contact their own national consumer authority or their local European Consumer Centre.

11. Changes to these terms

We may update these terms. We will change the date at the top, and where a change materially affects your rights we will tell you by email before it takes effect. If you keep using the Services after that, you accept the new version. If you do not want to, you can cancel.

12. Data processing when you use the platform

This section applies only where you use the platform to collect or store personal data about other people, such as your own leads, subscribers or customers. It does not apply to your own account details, which are covered by our Privacy Policy.

Who is who. For that data you are the data controller and we are your data processor. You decide why it is collected and what happens to it. We hold it on your behalf. This is true even though the platform carries our brand, because roles under the GDPR follow who makes the decisions.

What we do with it. We process it only to provide the Services, and only as instructed by you through your use of the platform. If EU or Romanian law ever requires us to do something else with it, we will tell you first unless the law forbids us from doing so.

Sub-processors. You authorise us to use Systeme.io (Systeme S.A.S.) as a sub-processor, since they provide the infrastructure the platform runs on. We will give you reasonable notice before adding or replacing a sub-processor. If you object to a change, you may cancel your subscription.

Confidentiality and security. Anyone with access to your data is bound by confidentiality. Security rests on the technical and organisational measures of our platform provider, described in our White Label Disclosure.

Requests from the people on your list. If somebody on your list contacts us to exercise a data protection right, we will pass the request to you rather than acting on it, because they are your contacts and the obligation is yours. We will help you respond as far as the platform allows.

Breaches. If we become aware of a personal data breach affecting data you hold on the platform, we will tell you without undue delay and share what we know.

When your subscription ends. Export whatever you need before you cancel. After that, the data is deleted on the platform provider's schedule rather than ours, and we cannot recover it for you.

Your side of it. You must have a lawful basis for holding and contacting the people on your lists, give them your own privacy notice, and honour their rights. You must not use the platform for special category data, for data about children, or for anything unlawful.

Showing compliance. On reasonable request we will give you the information you need to demonstrate compliance with this section, including our provider's own documentation.

13. Contact

Company: THE SNOWBALL OF GROWTH S.R.L.

Registered office: București, Sectorul 3, Aleea Eprubetei, Nr. 25C, Camera 1, Etaj 8, Ap. 64, Romania

Email: support@thesnowballofgrowth.com